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TapGI support

Help with getting started, access and your data.

Getting started

Try 30 sample study items, browse the GI Atlas, and explore your dashboard and progress views. No TapGI account is required.

Device requirements

iPhone & iPad. iOS 17 or iPadOS 17 and later. U.S. App Store.

Subscriptions & restoration

Choose a plan in the app and confirm the purchase with Apple. If you already subscribed, use Restore Purchases with the same Apple Account. Manage or cancel in Settings → your name → Subscriptions.

Can I study offline?

Core study content is bundled on your device. Purchase verification and optional iCloud features need an internet connection.

Does the free sample affect my study progress?

Sample grades do not change your scheduled study progress. Pro gives you access to scheduled study sessions.

Do I need an account?

No TapGI account or sign-up is required. Apple manages subscription purchases; optional backups use your private iCloud storage.

Contact TapMedical.

Include the app name, app version, device and a short description of the issue. Please leave out patient-identifying information.

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