TapNP Support

Help with your FNP board review.

Contact us

Email tapmedicalllc@gmail.com or call (435) 915-6459. Include your app version and a description of the problem. Do not include patient information or other sensitive personal information.

Subscriptions and purchases

TapNP Pro offers monthly and annual subscriptions. The purchase screen shows your local price and any introductory offer you are eligible for. Use Restore Purchases in TapNP if access is missing after a previous purchase. Make sure you are using the Apple Account used for the purchase.

Manage or cancel a subscription through your Apple Account settings. For help, see Apple’s subscription instructions. Refund requests are handled by Apple at Report a Problem.

Study progress and backups

Study progress is stored on your device. Use Settings → Backup & Privacy to manage optional iCloud backups and restore available snapshots. A private iCloud backup requires iCloud access using the same Apple Account. Check the displayed backup status before changing devices or removing the app.

Report a content issue

Use the feedback control on the affected study item to identify a possible error or unclear explanation. Add a brief note describing the issue. You can also contact us by email.

Privacy and deletion

Usage sharing is on by default and can be turned off in Settings → Backup & Privacy. Turning it off queues deletion of the public usage record. Use Delete Backup Snapshots to remove private cloud backups. Reset All Data clears local study progress and preferences but preserves existing cloud snapshots and the purchase identifier. See the TapNP Privacy Policy for the complete data and deletion details.

About the study material

TapNP is for education and exam preparation. It is not intended for patient care or clinical decision-making. Progress indicators describe activity within the app and do not predict examination results. TapNP is an independent study app and is not affiliated with or endorsed by any certifying body.